Questions and answers.
22 short answers, grouped by topic. Pick one, or scroll through them all.
Mounting boxes
Can I buy the boxes now?
Not yet. The boxes are made, and the online store is almost ready but has not launched. Send us a message if you want to hear when it opens.
Which cameras do the boxes fit?
Each box is made for one camera: the UniFi G5 Turret Ultra, G5 Dome, G6 Turret or AI Turret. If you have a different camera, ask us.
What colors and depths are there?
White or black. Slim, Medium and Deep, except the G5 Dome box, which comes in Slim and Medium. Slim keeps the camera closest to the surface, and the deeper sizes leave more room for cable slack.
How are the boxes made?
They are 3D-printed, and made and shipped from Brooklyn, New York.
Are you affiliated with Ubiquiti?
No. UniFi and Ubiquiti are trademarks of Ubiquiti Inc. Artab Tech is an independent manufacturer and is not affiliated with, endorsed by, or sponsored by Ubiquiti Inc.
Tax software
Can I try the tax app?
Not yet. We use it ourselves every day while we build it, and it is not open to the public.
Will the tax app file my taxes?
No. It keeps track of expenses, income and mileage, shows how much to set aside, and exports one file for your accountant. It does not prepare or file tax returns or give tax advice.
Do I have to connect my bank?
No. The app never logs in to your bank. If you like, you can upload a bank statement as a PDF or CSV, and the app checks it against your receipts so nothing is counted twice.
Which phones and languages does it work in?
iPhone and Android. It is installed from the browser onto your Home Screen, with no app store needed. It is in English, Spanish and Russian.
Is there a version for companies?
It is planned as a separate app for incorporated businesses. It is at the specification stage, and building has not started.
Marketplace
Can I use the marketplace yet?
Not yet. It is in development for the web, iPhone and Android.
Can I buy or sell things there?
No. The first version is only for giving things away to neighbors for free. Buying and selling may come later, with no date set.
Do I need an account to look around?
No. You can look at items without signing up. You sign in with your phone number when you first post something or write to a neighbor.
Which languages does it work in?
English, Spanish and Russian. Listings and chat messages can be translated into your language.
App for installation crews
Who is it for?
Installation companies in the US with up to about 50 installers, whether they are employees or contractors.
Can my company use it now?
Not yet. The office dashboard and the installer app are built and tested on our side. Before launch, it still needs sign-in by text message, tests on real phones and hosting.
Does it work where there is no signal?
Yes. Installers can clock in and out and add photos without a signal. Everything is saved on the phone and synced when the signal returns.
Does it calculate payroll taxes?
No. It works out hourly pay, including overtime and minimum wage, and exports the result. Taxes are calculated by your payroll provider.
Which languages is it in?
The installer app is in English, Spanish and Russian.
The company
Where are you based?
Artab Tech Inc. is registered in New York. The boxes are made in Brooklyn, and our team works remotely.
Are your products only for the US?
Yes. Everything we make is made for the US.
How do I reach you?
Use the form on our contact page, or email support@artabtech.com.